Our Service

Build Your Practice on a Stronger Back Office

What’s Included

Practice Setup & Administrative Support

Build the Administrative Core of Your Practice with Confidence

The Heaven Solutions specializes in helping healthcare providers establish the systems and support needed to manage the administrative side of their practice. Our service is focused entirely on back-office functions. We help you implement the tools and procedures necessary to maintain a smooth and compliant operation from the start.
Whether you are launching a new clinic or optimizing an existing one, our administrative setup Support ensures that your team, systems, and workflows are aligned with industry standards and ready for long-term success.

Why Choose The Heaven Solutions

We offer a full administrative system setup with an exclusive focus on back-office functions. Our service is built around compliance, efficiency, and readiness. We integrate everything you need to manage your non-clinical operations and support future growth.

Our Core Credentialing & Licensing Services

EHR System Configuration

We tailor your electronic health records system to fit the way your team works. This includes setting up user access, organizing documentation workflows, and ensuring all modules support accurate data entry and secure record management. We align your system with compliance requirements and ensure compatibility with billing and reporting platforms.

Key focus areas

● Admin-side configuration for scheduling, tasking, and reporting
● User access setup based on administrative roles
● Forms and templates for documentation and record handling
● Data organization and information security compliance

Administrative Staffing and Onboarding Systems

We help define and support all administrative staff functions within your organization. From operations managers to billing coordinators, we guide you through the hiring framework and Build onboarding structures to efficiently bring new team members into your workflow.

Key focus areas

● Job descriptions tailored to administrative functions
● Onboarding materials and checklists for staff integration
● HR documentation for policies, scheduling, and performance tracking
● Coordination with remote or in-house administrative staff

Insurance Enrollment Process Management

Our role includes setting up internal tracking systems and documentation workflows to support provider enrollment with payers. While clinical teams provide the data, your administrative staff plays a key role in managing submissions and updates. We build those internal processes and provide tools for ongoing management.

Key focus areas

● Credentialing support systems for admin staff
● Centralized documentation and renewal tracking
● Submission checklist development
● Admin training on credential status management

Compliance Structure and Policy Setup

We implement the foundational compliance requirements for your administrative systems. This includes HIPAA documentation, information access controls, and routine policy development. These components ensure your operations meet state and federal standards.

Key focus areas

● HIPAA compliance setup for data access and storage
● Document control procedures for internal files
● Written administrative protocols and access logs
● Policy guides for system use and internal audits

Back-Office Workflow and Process Design

We map and implement workflows that support billing coordination, internal communication, task management, and record maintenance. Each process is customized to your team size, technology, and operational goals.

Key focus areas

● Clear task assignment structures
● Billing-related admin support documentation
● Communication and documentation protocols
● Custom workflow mapping for admin departments

Performance Monitoring and Reporting Tools

We integrate reporting tools that allow you to monitor daily administrative performance. These systems help you track billing throughput, task completion, staff efficiency, and compliance status in real time.

Key focus areas

● Operational dashboards for back-office performance
● Templates for weekly and monthly admin reports
● Alerts for missed tasks or deadlines
● User training on reporting platforms and data use

Start with a Back Office That Works

Your practice runs on the strength of its systems. The Heaven Solutions delivers administrative setup services designed for healthcare. We build reliable support structures so you can focus on delivering care.

Schedule your setup consultation now and prepare your practice to operate with precision and confidence.

The Heaven Solutions Onboarding Flow

Understand Your Practice Needs

Discovery Call

We begin with a quick call to learn about your current billing, credentialing, or admin challenges.

Custom Solutions, Clear Value

Tailored Proposal

We share a proposal tailored to your services, workflows, and expected outcomes.

Secure & Transparent Partnership

NDA & Contract

We formalize our agreement with HIPAA-compliant contracts and NDAs to ensure full confidentiality.

Meet Your Dedicated Support Team

Kick-off Meeting

We introduce your project manager and support staff, review timelines, and align on tools and systems.

From Planning to Action

System Setup & Go-Live

We configure your EHR access, start credentialing, and begin billing processes monitored from Day 1.

Awards & Honors

The awards won by our project.

Trusted by Providers Here's What They Say

Karen RCM Coordinator

“Their setup team gave our new clinic structure from day one — HR docs, EHR access, workflows, everything. We launched faster and felt completely prepared.”

Hassan DO, MD

“We had systems, but no coordination. The Heaven Solutions redesigned our entire back-office flow and gave us tools to track performance in real time. Night and day difference.”

James R. COO, CEO

“We didn’t just get compliance documentation — we got actual processes our admin staff can follow. Everything from onboarding to reporting is now clean, clear, and working.”

Evelyn james MD, OB/GYN

“They understood our specialty and built our admin systems around it. We didn’t have to fit into some generic mold. It was made for us, and it shows in how we operate now.”

Plan your first Discussion

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